Here you will find answers to frequently asked questions. Your question is not included? Then please send me a message.

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How do I care for my jewelry?

Most jewelry contains brass, which will develop a patina over time. This is a completely natural process. If you're not a fan of this, brass can be polished back to a mirror shine with a simple metal polish or silver polishing cloth.

In general, any metal likes to be stored dry and cool. Perfume, sunscreen and water accelerate the oxidation process. So avoid contact with these substances if possible in order to preserve the shine longer.

How compatible is brass?

Brass is an alloy of zinc and copper and therefore offers a very low allergy potential for most people.

Are there alternatives to brass ear hooks?

Even if I only offer pure brass hooks in the shop, I usually also have a selection of other hooks, such as gold-plated brass, steel and sterling silver.

Ear clips for unpierced earlobes are also possible.

If necessary, please write me a message and preferably include the product for which the alternative is desired and I can see what is possible.

Can I buy just one earring?

Lost one of your earrings? No problem, I can also make a single earring for you at half price. Just send me a message to hello@gudbling.com

If the earring contains stones or pearls, please attach a photo so that I can choose a matching pearl for your remaining copy.

I need my delivery faster!

Usually I need between 2 to 3 days to produce your order. In most cases I can also ship faster.

Just write me a message about the order via the comment field in the shopping cart.

Or use the contact form.

Are there also wholesale prices for shops?

I'd love to! Please write me a short message with information about your shop and I will get in touch with you.

Exchange, repair & delivery problems

I accept exchanges. You can find the conditions on the cancellation page.

Have you received a defective product? Please send me a message with a picture to hello@gudbling.com

I will then contact you and arrange for a replacement.

Even if your product has broken after the cancellation period has expired, just write me a message. We will find a solution.

My order is a gift. Is there gift wrapping?

Gudbling jewelery comes to you in a pretty cardboard sleeve and can be given as a present.

If you order more than one piece, I also pack several pieces in one sleeve to save resources. If you want to give away several pieces in individual packaging, write me a message using the comment function in the shopping cart.

I would be happy to include a card with a message about your order. Write them in the comment field in the shopping cart.